Skip to main content

How Can We Help?

    How to View Help Tickets You Have Submitted to Fuuse Support

    You can view all the help tickets you've raised through the "Support>Logging a Platform Issue" option on the Fuuse platform by following the steps below:

     

    1. Click on the 'support hub' option under the 'support' tab in Fuuse
       

       

    2. This should redirect you to the below page where you can sign in:
       
    3. From there if you click on your name and then 'requests' this will display all tickets you have logged but also any tickets you have been copied into.


       

    4. NOTE: You will only see tickets you created or were copied into. To view your organisation's full ticket history, please contact support@fuuse.io to arrange access.
       

    Need to Contact Us?

    Business Customers

    Make a request and get in touch with our customer success team

    Make request

    Installers

    Book a call with our customer success team to commission chargers

    Book a call

    The Power Behind EV Charging

    Make your chargers deliver more for you and your drivers.

    Book a demo