User notifications in Fuuse help you stay informed when a charger faults or loses communication with the back office. Setting up notifications ensures the right people are alerted quickly so you can respond to issues and keep your charging network running smoothly.

Before you begin, make sure you have access to your Fuuse organisation and the user you want to notify has already been added to the back office.

Step 1: Log into your organisation in Fuuse using your usual account details.

Step 2: From the main menu, navigate to the Organisation tab.

Step 3: Click User Notifications to open the notification management page.

Step 4: Click Add Notification to create a new user notification.

Step 5: Select the relevant user from the dropdown list.

Step 6: Choose the relevant location(s) for the notification.

Step 7: Select the event type you want to be notified about, such as charger faulted or charger lost comms.

Step 8: Choose Email as the notification type.

Step 9: Click Add to save the notification.

Repeat these steps for any additional users, locations, or event types you want to monitor.