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      Getting started - Creating a charging site

       
       Adding a new charging site to Fuuse is an easy  process, which takes just a few minutes to complete as long as you have all the relevant information to hand. Don't worry if you don't though, as this guide will inform you of everything you need and how to find it. 

      Contents:

      1. Site Information

      2. Site Energy

      3. Site Availability

      4. EVSE

       

      Getting started

      Log in to the web portal at app.fuuse.io to get started.

      Click the "Getting started" button in the side menu on the left.

      If you haven't already, please complete your organisation details by clicking on the 'add' button next to each of the below fields:

      General information

      Billing information

      Contact information

      Support information

      If you require assistance with this, please refer to our help guide.

       

      Creating a charging site; this is where you can build your site, set visibility and add chargers. Scroll down to the bottom on the page and locate the 'Build you Charging Network' section

       

      1- Site Information

      First we need to enter some general information about the new site; click 'create a site'

      1. Site Information - Enter the site name as you wish it to be be displayed to drivers. This field is required to continue.

      2. Site Facilities - select all that apply which can give more details about of the site.

      3. Site Capabilities - select all payment and authorisation methods that are available to drivers.

      4. Parking Restrictions - select all options applicable to site restrictions around EV bays. 

      Next, enter the location of your site. Either type the address into the search address box to automatically find the site and autofill as many of the fields as possible, or manually enter the address details in the boxes provided, followed by the country.

      Click the "Recentre Map" button to populate the latitude and longitude of the postcode you have entered. 

      Once you have completed the site location details, click the "Next Step" button at the top or bottom of the page to continue. 

       

       

      2. Site Energy

      By default, the site energy cost is set to a single fixed energy cost, you can change this according to the tariff the site pays for electricity.

      Please note this is not that tariff the drivers will be paying to use the chargers. This value is used to calculate how much it costs site to delivery energy per completed session. 

       

      Should the site have a variable tariff, 'untick' the 'single fixed energy cost' and:

      1- Enter the new 'energy price/kwh'

      2- Select the days that the price applies

      3- Enter the start time and end time

      4- Click on the 'add' button and repeat the above steps

      Click 'Next Step' once you have applied your site energy costs

       

      3- Site availability

      Now we can set the site opening hours, stating when a driver can gain access to the site to charge their vehicle.

      If your site is open 24 hours a day, 7 days a week, simply leave the "Chargers available 24/7" ticked .

      If you need to set specific opening times on a day-by-day basis, un-check the "Chargers available 24/7" button to view the additional options shown below.

      1. Days - Use the drop down to select what days you want your site to be open. You can use single days, groups of days or simply all of them. 

      2. Start at / End at - This defines the time frame the site will be open for this particular day or group of days.

      3. Add & Remove - Click the minus button to remove one of your created time frames. Use the plus button to add a new one. 

       

      By default, a site is not made visible to the public. If this is required, please click on the 'make site visible to the public' toggle.

      Please note, this will make chargers visible across public apps and external networks such as ZapMaps. 

       

      4. EVSE

      This section allows us to add EVSEs to the site, where drivers can charge their vehicles.

      If you plan to add your EVSEs at a later time, you can click the "Save Charging Site" button now to save the information entered so far and return to your list of charging sites. You have now completed the process of creating your new site and will be able to add EVSEs at your convenience by editing the site and following the steps below. 

      To add an EVSE now, click the "Add First EVSE" button in EVSEs section, as shown below.

       

       

      This will create a new blank EVSE on the site. 

      Click the "Configure" button to expand the EVSE details and complete the required information. 

       

       

      The details of your first charger can be added here:

       

      1. Is Charger Live? - As stated in the portal, this will toggle whether the charger is live on the Fuuse system and added to your invoice as per agreed terms. Non-live chargers can still be used, but may be restricted. Once a charger is marked as live, it cannot be reverted.

      2. Free vend mode? - Also known as "plug & play", which opens the charger up for all drivers. As soon as a vehicle is plugged in to the charger, a "Start charging" command will be sent. Any sessions will be anonymous and free.

      3. EVSE Name - All chargers connected to Fuuse have a unique name. So using some part of your brand name or site name is the best way to ensure the names are unique, followed by a number or letter.

      Charger names must be no more than 16 characters long and contain:

      • Alphanumeric characters (ABC123)
      They can contain
      • Hyphens ( - )
      • Underscores ( _ )

      Your charger name must NOT contain any other special characters or spaces as it will be used for the web charging URL.

      Charger names will also be saved in the case you originally enter them within the Fuuse platform itself, even though they are not functionally case sensitive. For example, the charger name could be entered as:

      • fuusecharger01
      • FUUSECHARGER01
      • FuuseCharger01

      Also consider the length of your charger name to ensure it allows room for growth as your operation adds more chargers. If we used the charger name "FUUSECHARGER0000", the four digits at the end allow for a potential 10,000 unique combinations, plenty of room for future growth.

       

       

      Continue down the screen to add more details:

       

      1. EVSE Type - Select the appropriate EVSE type for the hardware you are adding:

      • EO - Select this specifically when installing EO branded charge points.
      • OCPP 1.6 - Open charge point protocol 1.6 is largely considered the standard for the majority of commercial EVSE's in operation at this time.
      • OCPP 2.0 - While Open charge point protocol 2.0 isn't widely supported right now, it likely will be going forward.

      2. OCPP / Hardware ID - This is the OCPP ID that matches the charger hardware to Fuuse. Changing this could result in the charger decoupling from Fuuse and may require a site visit to resolve. This can usually be found on the hardware itself, in the supplied documentation or passed on from the manufacturer. If you are unsure what it is or can't find it, it is best to contact the manufacturer for advice. 

      3. Meter Delivery Value - The delivery value will automatically change depending on whether you select EO or OCPP as your EVSE type, as they require a different value. If for some reason you wish to override the default, this can be done using the drop down.

      • Joules - This is the default value used for EO chargers
      • kWh - Kilowatt hour might be preferential for high capacity rapid chargers
      • wH - Watt-hour is the most commonly used value and the default for OCPP EVSEs. This should be selected when adding any charger to Fuuse. 

      4. Add Connector - Click here to add single or multiple connectors to your EVSE.

          

       

      To complete the EVSE configuration, you must provide details of at least one connector present on the EVSE:

       

      1. Identifier - This is the unique ID for the connector within the EVSE. For OCPP chargers this will always just be incremental for each of the connectors on the charger i.e. 1, 2, 3 etc. So for multiple connectors you would create an EVSE with a connector identifier such as "1" and a separate EVSE for the second connector, this one with an connector identifier such as "2".

      2. Max Power - The maximum rated power output of the connector in kW (e.g. 7kw, 22kw, 50kw, etc).

      3. Type - Select the connector type from the drop down box. The documentation from the manufacturer should inform you which is the correct choice for your EVSE.

      4. Power Type - Select the power type from the drop down box (AC for chargers up to 22kw, for 50kw and above please select DC). Again, the correct choice should be in the manufacturers documentation.

      5. Format - Select whether your connector is in the form of a socket or a cable. If you are using a tethered connection (no cable required), please select 'cable' in the back office. For an untethered connection (cable required), you should select 'socket.' 

      6. Terms and Conditions - If you have a website with terms and conditions for the use of your hardware, you can enter the URL here. 

       

       

      The EVSE configuration is now complete. If you need to remove a connector at any time, click the red X on the right of it. 

      Click the "Save EVSE" button to save the information you've entered.

      You may add additional EVSEs by repeating this stage of site setup process as many times as necessary. If you are adding dual socket chargers, repeat this process for your second socket, making sure to use a unique name and the identifier must be set to 2. 

       

       

      Once you have added all the EVSEs present on the site, do not forget to click the "Save Charging Site" button. Failure to do so will lose all information added if you navigate away from this screen.

       

       

      Your charging site is now ready to use. If you need to make a change in the future such as adding or removing EVSEs, this can be easily done by returning to the charging sites section and editing your chosen site. 

       

       
       
       
       
      If this is not your first charging site, a new one can be added by navigating to the charging sites screen, as above, but instead clicking the "New Charging Site" button at the top of the page. 
       
      If you wish to perform this process for another organisation, please refer the following guide on how to switch organisations