Help Centre

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Help Centre

Fuuse Portal

Fuuse Portal

Help and information for operators and administrators using the Fuuse web portal.

Chargers - Setting up your chargers to be available for public use

Charger status definitions

How to change the Site Energy Cost for a Site

Getting started - Creating a charging site

Network

Chargers - How to release a locked cable from an EV charger

Charging Sites - How do I view the charging sites and chargers on my network?

Chargers - Adding a Single Connector Charger

Chargers - Adding a Multiple Connector Charger

Chargers - How To Update Your Charger's Firmware In Fuuse

Chargers - Setting Charger Types, Schedules & Randomised Delays

Chargers - How to Remotely Reset a Charger

Access Controls - Adding & Configuring Access Control Profiles

Chargers - Releasing a locked cable from an Easee charger

How do I add a new RFID to Fuuse?

Getting started - Organisation Details

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Billing

Tariffs - Creating & Editing Tariffs

Charging Log

Session Log & Session Details - Troubleshooting Issues

How to Send a Driver Receipt from the Session Log

Drivers

All Drivers - Adding & Viewing Drivers / Vehicles

Group of Drivers - Creating Groups of Drivers

RFID Cards - How to set up payment via RFID

Maintenance

Troubleshooting - Connecting the OCPP Charger Simulator to Fuuse

Organisation

User Notification - How To Configure Driver VAT Receipts

Users - Adding & Viewing Users

User Based Permissions - A Guide to What Each User Type Can See & Do

Admin Handbook

Switching organisations on Fuuse

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Revenue

Creating Fuuse Promotions