How to add a Multiple Connector Charger to Fuuse – Fuuse Support Hub

The following guide details how to setup a multi socket charger.

It is worth noting that Fuuse adheres to the OCPI structure where by only one connector can be used on an EVSE at a time. If you have dual socket units where both sockets can be used at the same time, then each must be added to Fuuse as a separate EVSE.

In the case of chargers with multiple connectors that can be used simultaneously, it helps to think of your charger, the physical unit, as a "charge point" and the connectors as the EVSEs.

1. Logging In

Click the arrow besides "Network" in the side menu on the left to drill into that section.

Select "Charging Sites" from the expanded menu.

2. Network

Use the search box or browse the list to find the site you want to add a charger to. If the site does not appear, you will need to create a new site.

Click the "See Details" button beside the relevant site to continue.

3. Charging Site

Here you can see all chargers currently set up at this site:

1. Click the arrow beside the "Edit Charging Site" button and head to step 4 EVSE

2. From the menu, click the "Add EVSE" button.

4. Hardware ID

First you will be prompted for the OCPP / Hardware ID of the charger you are trying to add. This is an ID specific to your piece of hardware that allows us to point it to Fuuse.

As Fuuse treats each connector as a separate EVSE, and they must be created separately, how you proceed will largely depend on the hardware you are adding. Some multi-connector chargers use the same hardware ID for each connector, others have separate ID's for each one.

The ID(s) can usually be found on the hardware itself, in the supplied documentation or passed on from the manufacturer. If you are unsure what it is or can't find it, it is best to contact the manufacturer for advice.

Enter either the first hardware ID specific to a connector or the single ID for your charger in the text box provided and click "Add EVSE" to continue.

5. Add EVSE

The details of your charger can be added here:

1. Is Charger Live? - As stated in the portal, this will toggle whether the charger is live on the Fuuse system and added to your invoice as per agreed terms. Non-live chargers can still be used, but may be restricted. Once a charger is marked as live, it cannot be reverted.

2. Free Vend Mode - This opens the charger up for all drivers. As soon as a vehicle is plugged in to the charger, a "Start charging" command will be sent. Any sessions will be anonymous and free.

3. EVSE Name - All chargers connected to Fuuse have a unique name, not just amongst the chargers you manage, but out of every single charger on the platform, so bear this in mind when creating them. Using some part of your brand name is the best way to ensure the names are unique.

Charger names must be no more than 16 characters long and contain:

Alphanumeric characters (ABC123)
Hyphens ( - )
Underscores ( _ )

Your charger name must NOT contain any special characters or spaces as it will be used for the web charging URL.

Charger names will also be saved in the case you originally enter them within the Fuuse platform itself, even though they are not functionally case sensitive. For example, the charger name could be entered as:

fuusecharger01
FUUSECHARGER01
FuuseCharger01

Also consider the length of your charger name to ensure it allows room for growth as your operation adds more chargers. If we used the charger name "FUUSECHARGER0000", the four digits at the end allow for a potential 10,000 unique combinations, plenty of room for future growth.

As you are are adding multiple connectors, which will show in Fuuse as separate EVSE's, their unique name will be the main thing that differentiates one from the other. It is therefore important to name them logically to indicate they are in fact multiple parts of a single charger.

For example, if the OCPP ID for both of these chargers is the same ("XX1053") but each must be given a unique EVSE Name, then the name could be set as the OCPP ID with a "-1" and "-2" on the end. So, using this example, the EVSE names representing each connector could be:

XX1053-1
XX1052-2

Continue down the page ensuring to fill in as much information as possible:

1. EVSE Communication Type: Select the appropriate EVSE type for the hardware you are adding:

EO - Select this when installing EO-branded chargers.
OCPP 1.6 – Your hardware provider will state if your chargers are OCPP 1.6-compliant; most are.
OCPP 2.0 – Your hardware provider will state if your chargers are OCPP 2.0 compliant. This is rarer at the moment

2. EVSE Type – Select whether your charger is public or private.

3. Group – If you have previously made charger groups, you can assign them here. This is optional.

4. OCPP / Hardware ID - This is the OCPP ID that helps point the charger to Fuuse. You can find this either on the hardware, normally alongside a Serial Number or with supplied documentation from the hardware provider. Please double-check the number matches before submitting. If you are unsure what it is or can't find it, it is best to contact the manufacturer for advice.

5. Meter Delivery Value - The delivery value will automatically change depending on whether you select EO or OCPP as your EVSE communication type, as they require a different value.

Joules - This is the default value used for EO chargers.
kWh - Kilowatt hour might be preferred for high-capacity rapid chargers.
Wh - Watt-hour is the most commonly used value and the default for OCPP EVSEs. Please use this for all chargers in Fuuse.

6. Add Connector - Click here to add single or multiple connectors to your EVSE

6. Add Connector

Click the "Add Connector" button to add a single connector to your EVSE.

Please note: As explained above, EVSE's with multiple connectors that can be used simultaneously must have each connector configured as a separate EVSE within Fuuse. Multiple connectors can only be added to a single EVSE if they are different connectors where only one can be used at once.

To complete the EVSE configuration, you must provide details of at least one connector present on the EVSE:

Identifier - This is the unique ID you will provide for each connector within the EVSE/charger. For example, units with twin sockets will be considered to have 2 connectors. For OCPP chargers, this will be incremental for each of the connectors on the charger, i.e. 1, 2, 3, etc. For chargers with multiple sockets, you would create an ‘EVSE’ with a connector identifier as "1" and a separate ‘EVSE’ for the second connector, this one with a connector identifier as "2". So, a charger with 2 sockets will be known as “EVSE” 1 and “EVSE” 2.
Max Power - The maximum rated power output of the connector in kW (e.g. 7kW, 22kW, 50kW, etc).
Type - Select the connector type from the dropdown box. The documentation from the manufacturer should inform you which is the correct choice for your EVSE.
Power Type - Select the power type from the dropdown box (select AC for chargers up to 22kW, for 50kW and above, please select DC).
Format - Select whether your connector is in the form of a socket or a cable. If you are using a tethered connection (no cable required), please select 'cable' in the back office. For an untethered connection (cable required), you should select 'socket.'
Terms and Conditions - If you have a website with terms and conditions for the use of your hardware, you can enter the URL here.

To the right you have the following options to allow for RFID

RFID Allow Until (Optional) - By default, all chargers added will only accept RFID tokens that are already in the system. However, a charger can be re-configured to accept all RFID cards for a period of time and have them added to the RFID card library. This is useful when adding new chargers which may come with as yet unregistered RFID cards.

Click the calendar icon and select the cut off date if required.

RFID Allow Through Mode (Optional) - This optional mode setting defines how RFIDs are handled when used:

Adds the cards as pre-accepted and turns the mode off after the first RFID added - A new token will be created for the first unknown RFID card presented to the charger, after which the mode will be disabled.
Adds the cards as pre-accepted and turns the mode off when the "Allow Until" is hit - New tokens will be created for every unknown RFID card presented to the charger before the date specified in the "RFID Allow Until" field above.
Adds the cards as invalid and turns the mode off after the first RFID has been added - A new invalid token will be created for the first unknown RFID cards presented to the charger, after which the mode will be disabled. This new RFID token will not permit use of the charger until it has been reviewed manually in the web portal and activated.
Adds the cards as invalid and turns the mode off when the "Allow Until" is hit - New invalid tokens will be created for every unknown RFID card presented to the charger before the date specified in the "RFID Allow Until" field. These new RFID tokens will not permit use of the charger until they have been reviewed manually in the web portal and activated.

7. Save Changes

When you are happy with all the information you have entered, and as long as all required information has been provided, click the "Save Changes" button at the top or bottom of the screen.

8. Repeat For Second Connector

To add your second connector, repeat step 3 to step 7, taking into account the things you must enter differently for the two to work together. Things to remember:

Depending on the hardware you are adding, the hardware ID / OCPP ID could either be the same for each EVSE and use the connector ID to differentiate between them, or you could be supplied with a separate OCPP ID for each connector. Be careful to get this right to ensure each connector points to Fuuse correctly.
The EVSE names should be similar to mark them as being part of a larger whole (the charge point itself), but also distinct so you and the system can distinguish between them.