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    Understanding your Fleet 360 invoices

    Each month, Fuuse sends two separate invoices for your Fleet 360 services. This article explains what each invoice covers and when to expect them.

    Your two invoices

    You will receive:

    • An Energy invoice covering the cost of your drivers' home charging sessions for the previous month
    • A Subscriptions invoice covering your Fleet 360 platform fees

    The invoices are sent separately because they cover different services. Both are collected via Direct Debit.

    The billing cycle

    • Throughout the month: home charging sessions are tracked and costs calculated using each driver's energy data
    • Days 1 to 5: you receive invoices covering the previous month's activity
    • Days 1 to 6: session data is consolidated and reconciled
    • Days 13 to 18: energy payments are processed
    • Days 20 to 24: drivers receive their reimbursement credit in their energy account
    • Day 20 onwards: Fuuse collects payment via Direct Debit to cover energy costs

    The Energy invoice

    This covers the total cost of home charging sessions for all enrolled drivers during the previous month. The amount is calculated using each driver's actual energy consumption and their individual tariff rate.

    This invoice is collected via Direct Debit. The funds are used to reimburse your drivers and settle energy costs with their suppliers.

    The Subscriptions invoice

    This covers your Fleet 360 platform fees. It is separate from energy costs and is billed at a fixed monthly rate.

    Public charging costs

    Public charging costs via Paua are invoiced separately through Fuuse by Paua. These cover the cost of all fleet card sessions used by your drivers during the month.

    If you have a question about an invoice

    If you believe an amount is incorrect, or if you need a copy of a previous invoice, contact Fuuse support with the relevant billing period and your account details.

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