This guide explains how to order RFID cards for your drivers or your organisation, and how to track each order through to delivery.

Contents:

1. Before you start
2. Ordering cards to a single address
3. Ordering cards in bulk
4. Tracking your orders
5. What the order statuses mean
6. Already have a card from another source?

1. Before you start

If you want to assign cards to named drivers, those drivers need to be added to the system first. You can still order cards for your organisation without assigning them to anyone, and assign them to drivers later.

Cards are charged at the price shown in the order form. You'll see the price per card, and the total, before you place your order.

2. Ordering cards to a single address

Use this option when you want all the cards in an order delivered to one address.

1. In the left-hand menu, browse to the "Access" tab and select "RFID Cards".
2. In the top right, select "Card Actions", then choose "Order Cards".
3. On the "Single Address" tab, enter the Quantity of cards you'd like.
4. Choose how to assign the cards:
   • "Assign to a driver" — search for and select the driver. To assign cards to individual drivers, order one at a time.
   • "Assign to my organisation, not a driver" — the cards are held against your organisation so you can assign them to drivers whenever you're ready.
5. Select "Continue".
6. Enter the "Delivery Details" — recipient's name, address, town/city and postcode. All the cards in this order are shipped to this address.
7. Check the summary, including who the cards are for and the total cost, then select "Place Order".

3. Ordering cards in bulk

Use this option to order cards for lots of drivers at once, using a spreadsheet.

1. Go to "Access" › "RFID Cards" and select "Card Actions" › "Order Cards".
2. Switch to the "Add in Bulk" tab.
3. Select "Download Template" and fill in the driver details.
4. Upload your completed file (.xls, .xlsx, .xlsm or .csv) by dragging it onto the upload area or selecting it from your computer.
5. Select "Continue", verify the details, then confirm the order.

4. Tracking your orders

Every order you place appears on the "Orders" tab of the RFID Cards page. You can track the status of each order and see who the card was ordered for. Cards ordered here are automatically linked to the driver once they've been fulfilled.

Use the search box to find an order by driver name or email, or filter by Order Status. Each order shows its Order ID, driver name and email, the date it was placed, and its current status.

5. What the order statuses mean

6. Already have a card from another source?

If you have an RFID card or fob from somewhere else, you don't need to order a new one. Add it manually using "Card Actions", then "Assign Cards" to link it to a driver.

Note: if you need a hand with an order, contact the Fuuse support team with your order ID and we'll be happy to help.