We’re here to make charging your work vehicle - at home and on the public network - as simple as possible. 

• What we help you do
• How payments and reimbursement work
• Your data and security
• How we calculate reimbursement 
• Before you start
• Getting set up

What we help you do

Public Charging

• Use one charge card to access over 70% of the UK public charging network
• Find and navigate to chargers using the driver app  

Home Charging

How payments and reimbursement work

Home charging: You’ll receive a monthly credit on your home energy account 

Public charging: Tap your fleet charge card at a charger - your company covers the cost 

Your data and security

To calculate your reimbursement, we securely connect to your energy supplier.

• Your details are shared securely (similar to online banking) 
• We do not store your login details 
• We only receive a limited access token (for tariff information) 
• We cannot access or make changes to your account 

Your data remains private and protected.

How we calculate reimbursement

We use data from:

• Your home charger - how much energy you used (kWh) 
• Your energy tariff - how much that energy costs 

This ensures accurate reimbursement for work charging at home.

Before you start

Check with your fleet manager or admin whether you should set up:

• Public charging 
• Home reimbursement 
• Or both 

Then follow the relevant steps below.

Getting set up

1. Create your account

• You’ll receive an email invite from Fuuse 
• Click the link and accept the terms and conditions 
• Enter your details and create a password 
• Verify your account using the code sent to your email 

Your account is now ready.

2. Order your charge card (public charging)

What you need: Delivery address

• Go to “Order card” and click “Let’s begin” 
• Enter your address and place the order 

When your card arrives (3–5 working days):

• Return to this section 
• Click “Activate card” 
• Enter the HEX code on the card 

You can now use public chargers.

3. Link your home charger (home charging)

What you need: Charger serial number and PIN

• Go to “Link your home charger” and click “Let’s begin” 
• Select your charger and enter the details 
• Accept the terms and complete setup 

If your charger isn’t listed: 
You can add it manually, but you’ll need to upload charging sessions yourself.

4. Link your energy supplier (home charging)

What you need: Account number and login details

• Go to “Link your energy supplier” and click “Let’s begin” 
• Select your provider and enter your details 
• Confirm your tariff and contract 

If your tariff isn’t listed: 
You can add it manually, but you’ll need to update it if your rates change.

5. Link your vehicle (home charging)

What you need: Vehicle registration and app login details

• Go to “Link your vehicle” and click “Let’s begin” 
• Enter your registration and confirm the details 

If your vehicle is compatible:

• Continue to connect via Enode 
• Log in and complete setup 

If your vehicle is not compatible:

• Save and continue 

You may need to confirm personal charging sessions manually if your vehicle isn’t supported.